Shipping | Returns
123 E. 45th Street
Boise, ID. 83714
Available by quote only for better pricing and service. Please Call 1-800-461-9301.
Please be advised when choosing UPS Air as a
UPS 2nd Day Air
As long as your order is placed before 2:30pm Mountain Standard Time Mon.-Fri. your order will ship the same day. If you place a UPS 2nd Day Air on Monday you should expect to receive it on Wednesday (no particular arrival time is allotted for these shipments). If you place a UPS 2nd Day Air on Thursday you will receive the order, guaranteed, that following Monday (weekend days not included in travel time).
Precision 3D Filament Return Policy
All returns are at the discretion of Precision3DFilament.com and must be assigned a Return Authorization (RA) Number. This RA number must be requested within 10 days of receipt of merchandise. Return requests made after 10 days may not be authorized and/or may be subject to a 20% restocking charge.
The return shipment must reference the RA number on the shipping label. Please do not write on the product boxes. Returns made without referencing a RA number will be subject to a 20% restocking charge.
Returns must be received within 15 days of receipt of merchandise in the same packaging and condition as originally shipped.
Shipping charges are not refundable unless product was received defective, damaged in shipment, or not shipped as ordered. If merchandise is originally received as defective, damaged, or not as ordered, Precision3Dfilament.com will email a complimentary return label to be used for shipping the product back.
No returns and/or exchanges will be accepted if merchandise has been used or if original boxes are marked, written on, damaged or have stickers on them.
Returns not meeting all of the above conditions will be returned at customer's expense. Please allow up to 30 days to process refunds.